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General
Are we able to add page numbers to the documents?
Can I send an email to the Client to approve the document information?
Email Troubleshooting
How do I create a document amendment?
How do I create a restated document?
How do I separate the Plan Document from the Summary Plan Description (SPD)?
How do you handle compliance updates?
What are automated emails?
What are Offline Questionnaires?
Why is my document not Printing properly?
FSA
Can employers make contributions to the Health FSA?
Can employers make contributions to the Limited Purpose FSA?
How are contributions made to the Health FSA account?
How are contributions made to the Limited Purpose FSA account?
How are the funds available to the participants during the plan year?
How are the funds available to the participants during the plan year?
What a Flexible Spending Account (FSA)?
What are the eligibility rules for qualified dependents?
What are the eligibility rules for the individual being adopted?
What expenses are covered by a Adoption Assistance Account?
What expenses are covered by a Dependent Care FSA?
What expenses are covered by a Health FSA?
What expenses are covered by a Limited Purpose FSA?
What happens to the funds left in the Adoption Assistance Account at the end of the plan year?
What happens to the funds left in the Dependent Care FSA at the end of the plan year?
What happens to the funds left in the Health FSA at the end of the plan year?
What happens to the funds left in the Limited Purpose FSA at the end of the plan year?
What is a Dependent Care FSA?
What is a Limited Purpose FSA?
What is a run-out period?
What is an Adoption Assistant Account?
What is the maximum amount that employees can contribute to the Adoption Assistance Account?
What is the maximum amount that employees can contribute to the Dependent Care FSA?
What is the maximum amount that employees can contribute to the Health FSA?
What is the maximum amount that employees can contribute to the Limited Purpose FSA?
What type of expenses are not covered by a Dependent Care FSA?
What type of expenses are not covered by a Health FSA?
What type of expenses are not covered by a Limited Purpose FSA?
What type of expenses are not covered by an Adoption Assistance Account?
FSA Non-Discrimination Tests
What is the Dependent Care 5% Owners (Concentration) Test?
What is the Dependent Care 55% Average Benefits Test?
What is the Dependent Care FSA Eligibility Test?
What is the Health FSA 25% Concentration Test?
What is the Health FSA Benefits Test?
Where do I put the HSA contributions in the FSA Discrim Test spreadsheet for the uploader?
Why Do We Have To Test Our Section 125 Plan?
POP (Section 125)
Can an employer run back-to-back short plan years?
Can an employer update or start a POP document after the first of the year if their benefit plans renew January 1?
Can employer allow employees to use the Premium Conversion Plan for outside insurance premiums?
Do employers need to run non-discrimination tests every year for a POP plan?
Does an employer need to have a POP document in place for their company?
How much can I save as the employer by having a POP in place?
How much can my employees save by paying for premiums on a pretax basis?
May a participant drop coverage in the middle of a plan year?
Should disability coverage be offered on a tax-free basis?
What are common insurance premiums that employees can pay for with pre-tax dollars?
What is a Section 125 Premium Only Plan (POP)?
What is the difference between a "New" plan and a "Restated/Amended" plan?
What type of elections can an employer set up for their POP plan?
When should an employer start the plan year for their POP plan?
Who can participate in the POP?
POP Non-Discrimination Tests
What is a Highly Compensated Employee?
What is a Key Employee?
What is the Eligibility and Reasonable Classification Test?
Why Do We Have To Test Our Section 125 Plan?
105h Non-Discrimination Tests
How are HCIs defined?
What are "Excludable" employees?
What are the different types of tests we need to run?
Why do we need to do 105(h) testing?
Wrap
Are there rules on how the ERISA SPD should be distributed to employees?
Are there state specific Wrap Documents which mention different laws and regs in Massachusetts?
Does an EAP (Employee Assistance Program) need to be included in the ERISA Wrap Document?
Employers may offer benefits with different eligibility periods. Should we define each of those eligibility periods for each of the benefits within the Wrap Document?
How is the eligibility for variable hour employees determined?
How often does the ERISA SPD need to be distributed to employees?
How often does the Wrap SPD need to be distributed to employees?
How should the plan year be determined for a new Wrap plan?
Should I include Retirement Benefits in the WRAP document?
Standard Federal Timelines of Reimbursement Requests
What are some examples of plans that may be subject to ERISA?
What are the claims administration/appeals procedures time frames for?
What are the document requirements for employers if they are subject to ERISA?
What are the penalties for not having an ERISA Plan Document and SPD in place?
What does ERISA stand for?
What if an employer needs a Wrap plan and it's the middle of their benefit plan year?
What information should be included with each benefit that is listed in the Wrap document?
What is a "WRAP PLAN" ?
What is a "Wrap" document and what information does it include?
What is the difference between a "New" plan and a "Restated/Amended" plan?
What plan number should an employer assign to their Wrap plan?
What should the "Plan Name" be for an employers' Wrap plan?
What type and size of employers are subject to ERISA?
What type of employers are not subject to ERISA?
Who should be listed as the Agent for Service of Legal Process?
Who should be listed as the COBRA Administrator?
Who should be listed as the Named Fiduciary?
Who should be listed as the Plan Administrator of the Wrap Plan?
HRA
Can HRA contributions be pro-rated for new hires during the plan year?
Do you have the option for a Retiree Only HRA?
How do HRA contributions work?
How do I qualify for an HRA?
How many different levels of payment can be set within the HRA?
How much can I contribute to an HRA?
What are Qualified medical expenses.
What are the benefits of an HRA
What are the Claim Notification Deadline Maximums?
What happens to my end of year Balance in an HRA
What is an HRA?
What is an In Network Deductible?
What is an Integrated HRA?
What is an Out of Network Deductible?
Where can I find a list of all the Qualifying Expenses?
Who can receive reimbursements?
HRA SBC
Are the SBC's suppose to be distributed?
What is an HRA SBC?
What is the Content of SBCs for HRAs
Which HRAs Must Comply with the SBC Requirement
Transporation
Is it possible to have the maximum deducted for parking and the maximum deducted for transit expenses each month?
My Employer pays our building for a set number of parking spaces and then charges me each month for the cost of my space. How can I take advantage of this expense on a pre-tax basis?
Should I be concerned about "Use It Or Lose It" with a parking or transit Plan?
What happens if I terminate my employment or my participation in the Plan and I have a balance remaining in my parking/transit account?
What is a qualified parking expense?
What is the maximum monthly amount that I may contribute pre-tax for a transit pass?
What is the maximum monthly amount that I may contribute pre-tax to a parking plan?
When may I make an election change to my parking or transit plan?
Technical
How do I add Clients?
How do I create Agents?
How do I edit Client Information?
How do I log in?
How do I reset or update my Admin password? (Admin only)
How do I retrieve lost or forgotten passwords?
How do I run Reports?
How do I search for a User?
I have completed the document for my client. How do they eSign it?
I'm not getting the proper results when I upload and Submit my spreadsheet, why is that?
If I close the program will my information or progress be saved?
The Submit button isn't working, I'm not getting any results, why is that?
What are the different permissions and access restrictions within the system? (Admin only)
What browsers and operating systems can the Doc Builder be used in?
What is the "Wizard" and how does it work?
General Compliance
Can we change language in the document and still have it guaranteed by RTO?
Do groups with under 100 participants in a welfare benefit plan have to file a 5500?
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